Managed Services

Cloud Managed Services.
Overview

Flexible Services, Leading Solutions and Expert Professionals.

We manage any need for B2B Integration or File Transfer with absolute security, with the most expert and certified professionals and supported by the most reliable solutions, leaders in the market.

The B2B Bureau Managed Cloud Services provide all the functionality of the IBM B2B Collaboration Solutions that our clients need to drive their businesses; reducing complexity, infrastructure, IT resources and costs.

As such, our clients can focus all their efforts on their businesses, downloading all the IT operations regarding their B2B Collaboration needs with B2B Bureau. Our Cloud services are completely flexible and have been designed to modify processes and file transformations on the influx of our clients, with exceptional agility and security.

Our 24/7 technical support centre is made up of consultants who are specialised and qualified in the IMB B2B collaboration solutions. The professional response and high level of satisfaction of our clients positions us as the best guarantee to successfully deal with any B2B Cloud project.

Benefits

The B2B Bureau Cloud Managed Services aim to simplify our clients’ B2B operations as much as possible and reduce their costs.

Our consultants, who are highly specialised in B2B Integration and Managed File Transfer (MFT), will design the most appropriate services to successfully cover the B2B collaboration needs of our clients, quickly and securely responding to the demands of their business partners.

Our Cloud services provide the necessary information to obtain complete visibility and control of the B2B processes, and enable our clients to focus their efforts and resources on their business. This combination enables our clients to go beyond business efficiency: to be quicker and more prepared for decision making, to be more agile on the market and to be able to anticipate in light of any problems that may occur.

Quicker implementation with less risks

Capacities personalised to the most complex and demanding requirements

Greater agility and control of the business

Cost reduction by reducing local software, infrastructure, consulting and IT resources

Services scalable to the rhythm of the business 

More simple B2B operation

Quick and professional response to business partners´ demands

24/7 Professional
Technical Support 

Resolving current challenges in the Cloud

The global expansion of business integration needs is leading to new ecosystems and numerous associated organisations that are carrying out transactions, all of which makes B2B integration an increasingly complex problem.

Many companies lack the appropriate systems to address their integration needs, with scant visibility and control of operations in their organisation or interaction with their value chain, leading to errors that could be avoided.

Where there is a lack of technical resources and the requisite experience for addressing these problems, the challenges faced become even more complicated, distancing businesses further still from the expected results of integration.

Main challenges

B2B Bureau Cloud Managed Services

Numerous manual business processes tending towards mistakes.

Automation of B2B processes managed by expert professionals.
Integration with backend systems.

Limited IT Resources for implementing and managing B2B Collaboration needs.

Specialist IT resources, qualified and with experience in international projects, able to implement and manage the best B2B collaboration solution.

Increasingly complex communities of business partners.

B2B data exchange in a secure manner, irrespective of the data format and the communications protocol.
Onboarding processes are faster and simpler.

Lack of visibility in B2B processes.

Total visibility of B2B processes.
 Compilation of reports, control panels and alerts tailored to information needs.

B2B Cloud Managed Services

We transform our customers’ files to any format and protocol irrespective of the source to be able to transfer them with full guarantees whenever or wherever they need and communicate the delivery to the person indicated in the manner they prefer.

Likewise, we do reverse management by integrating our customers’ business partners’ files into their information systems with the most versatile and secure tools, market leaders, and highly experienced and certified specialized professionals.

The basic monthly fee includes the following services:

Services aimed at the incorporation of business partners, the management of B2B processes and the support of our clients’ business partners.

Services aimed at undertaking transfers of our clients’ files to the cloud by means of a single, secure and reliable connection.

Managed services designed to cover all the activities related to the transformation of our clients’ files.

Services aimed at providing visibility and control over our clients’ B2B transactions through the preparation of basic reports.

From the design, preparation and validation of the Migration Project Plan to the Implementation and integration of a monthly partner, our consultants are present in all phases of the service.

Additionally, we offer the following services:

Comprehensive management of services to adapt our customers’ systems, processes and operations to new developments or changes in fiscal regulations.

 

Services designed to provide a personalized experience according to the most demanding needs of our clients and their business partners.